new bike

I went to mounters Saturday afternoon I was in there for about 20mins and no one seemed to want to sell me a bike. Is their customer care always like that or here they just having an off day?

Same every time you visit the place mate !

That's how mounter operates! I wouldn't buy anything from there unless I'm desperate for parts.

Most certainly would not buy a bike from there! So many better customer service/friendly Ktm dealers.

There's usually a younger fella there, who is tidy and knows the bikes well. But mounter won't lift his head to acknowledge you.

I've had 2 new bikes from there now, & to be honest after the 1st bike (last year) I thought why the fuck didn't I go elsewhere, at least they would have smiled when they took my coin, then being a lazy arse & not willing to travel, I have just had my new 2nd bike from there, I thought exactly the same again, what I learnt from it was,,, its not a bad place, the Ginger kid (Alex) is sound & knows his stuff, who is willing to help when approached, the other thing I learnt was that Wayne is not as miserable as what 1st seems but treated in the same manner he is actually alright, I think he don't give a fuck whether you buy or not, If you don't, someone will, & that is why there's no force of salesman ship bollocks,,, what's the 1st thing we think when you get a high velocity salesman ?....."Oh fuck off mate & leave me alone" KTM sells itself at the end of the day, Its just up to you to go elsewhere to find maybe a smile.

I found fowler tidy to deal when i bought with, no hard sell and had a chritmas card off the lol

I found fowler tidy to deal when i bought with, no hard sell and had a chritmas card off the lol

steve wrote:I found fowler tidy to deal when i bought with, no hard sell and had a chritmas card off the lol

Are you on commission butt ?

Et James are brilliant
Great after sales / Warrantee work
Next day parts

Denzil wrote:Et James are brilliant
Great after sales / Warrantee work
Next day parts

ET James was my real intension for 2nd bike, but as said, was lazy to travel even that little bit. maybe next year.......live & learn..

All fairness Taffyboy you do you fair amount of traveling so understand why local is good for you