E T James & sons KTM main dealers
+5
x.b.b.
dai 530
OWEN450X
Jer
Denzil
9 posters
E T James & sons KTM main dealers
E T James & sons Rhayader
I have bought new of these guys, they are a family run business and cannot do enough for you even after you bought and paid for your stuff !
also for spare parts order by 3pm and your parts will be with you next day
01597 810396
I have bought new of these guys, they are a family run business and cannot do enough for you even after you bought and paid for your stuff !
also for spare parts order by 3pm and your parts will be with you next day
01597 810396
Denzil- Posts : 970
Join date : 2011-01-03
Age : 58
Location : In a field
Re: E T James & sons KTM main dealers
Sorry must disagree with you on this, put a £2500 deposit on a ktm 300 2013 six days.
They gave me a delivery date but could be 2 days either way and was totally messed about for three weeks telling me it's in tomorrow, tomorrow came and then blamed delivery company, in the end no bike so they returned my money after having it for 6 weeks in there bank!
Also blamed the farmers as they are very busy supplying quads to them at this time of year.
Wouldn't go back, so they lost over a £7000 sale after also wanting a few extras like mousses etc.
They gave me a delivery date but could be 2 days either way and was totally messed about for three weeks telling me it's in tomorrow, tomorrow came and then blamed delivery company, in the end no bike so they returned my money after having it for 6 weeks in there bank!
Also blamed the farmers as they are very busy supplying quads to them at this time of year.
Wouldn't go back, so they lost over a £7000 sale after also wanting a few extras like mousses etc.
Jer- Posts : 93
Join date : 2012-01-22
Re: E T James & sons KTM main dealers
+1
3 out of 4 times they couldn't give a shit, Alan & Selwin are great but the guy on spares couldn't give a rats arse, is rude and unhelpful, So will try if i can never to buy a spark plug from them again, there business was not built on the customer service which they now give rather from the past (i bought my bike from them so some what pissed off) was informed today sorry mate never been asked about an over sized fuel tank try the States
3 out of 4 times they couldn't give a shit, Alan & Selwin are great but the guy on spares couldn't give a rats arse, is rude and unhelpful, So will try if i can never to buy a spark plug from them again, there business was not built on the customer service which they now give rather from the past (i bought my bike from them so some what pissed off) was informed today sorry mate never been asked about an over sized fuel tank try the States
OWEN450X- Posts : 1013
Join date : 2015-12-22
Age : 49
Location : Welsh summer returns
Re: E T James & sons KTM main dealers
That's the 1st time I've ever heard a bad word said about et james I rarely use them but my mate does and there service is spot on
dai 530- Posts : 587
Join date : 2012-07-01
Re: E T James & sons KTM main dealers
Had great service of Alan and Andrew on the spares counter, but Selwyn is your typical Welsh hebrew.
x.b.b.- Posts : 451
Join date : 2011-05-30
Re: E T James & sons KTM main dealers
I always ask to speak to Andrew when I phone, never had a problem with em to be honest
wolfy- Posts : 6822
Join date : 2010-11-30
Age : 54
Location : Care Home, but sometimes they let me out
Re: E T James & sons KTM main dealers
Maybe it's just he hate's anything honda , I know Alan is always trying to sell me a funny orange thingy (sorry can't say the k.. word )
OWEN450X- Posts : 1013
Join date : 2015-12-22
Age : 49
Location : Welsh summer returns
Re: E T James & sons KTM main dealers
x.b.b. wrote:Had great service of Alan and Andrew on the spares counter, but Selwyn is your typical Welsh hebrew.
+1 on that!
Took a bike to Selwyn to be valued, and it turned up in Southampton on ebay 2 day's later before we'd even agreed a deal!
The gits I work with thought it so funny unknown to me, they rang the shop where it was, and gave them my number as an interested customer, i then got a phone call from a salesman trying to sell me my own bike that I still had the log book for!!!!
When i explained what has happened he just said 'typical bloody Selwyn, at it again'
I for one ain't in a hurry to deal with the old bugger again!
shocker- Posts : 3155
Join date : 2010-07-21
Age : 65
Location : in exile just over the border
Re: E T James & sons KTM main dealers
Always had great service with et james
sparks- Posts : 758
Join date : 2012-10-30
Location : Arkham Asylum
Re: E T James & sons KTM main dealers
Nothing but good service
keith husky 450- Posts : 1416
Join date : 2014-08-25
Age : 53
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